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Issues Communications Manager

Company Name:
DuPont
Manage the development of an issues and crisis management process for DuPont Pioneer that protects and enhances the ability of Pioneer to execute its current business strategies while improving the business environment for future revenue growth opportunities. Provide issues and crisis management counsel and support across the business.
Manage worldwide issues management process to ensure consistency and effectiveness. Leverage existing tools and implement issues management training across DuPont Pioneer. Identify and implement best practices for continuous improvements.
Create comprehensive plans and communication materials (including talking points, FAQ, etc) necessary to manage issues and help issues teams utilize materials when communicating with internal and external stakeholders.
Coordinate efforts throughout Pioneer and between DuPont businesses and corporate teams to ensure messages and processes are consistent, and align with the company's values and business strategy.
Collaborate with DuPont global issues & crisis manager, Pioneer crisis manager, and Pioneer communications managers and functional/business groups to ensure a coordinated, consistent issues management process.
Serve as DuPont spokesperson on issues or train appropriate spokespeople from the business.
Direct crisis communication preparedness and execution for business-wide issues. Develop and maintain contacts with key external and internal stakeholders worldwide to identify and address issues for Pioneer and DuPont.
Serve on industry association issues teams to influence industry positions and implementation of industry association PA strategies. Build and leverage relationships with industry association leaders, and issues and communications managers.
Direct the Pioneer issue sensing process and coordinate sensing process with Advisory Team. Provide counsel and updates to senior managers across Pioneer.
Serve on the DuPont Issues Team. Serve on other management teams as requested.
Ensure confidential information is managed appropriately across the business.
1. On breaking issues, it is not always possible to get approval on what to say to publically. In such situations, a person in this position must decide key messages that will allow him or her to best manage the issue and protect Pioneer's reputation. Saying the wrong thing, especially when it is with top-tier publications such as the Wall Street Journal or the New York Times, could have a significant negative impact on DuPont's stock price and/or could lead to limitations on Pioneer's ability to implement its business strategy. Saying the right thing could have the opposite positive effect.
2. By their nature, issues challenge every part of our business. In every situation, this person must be able to draw from DuPont core values and help others do so when setting a course of action to address the situation.
3. How business decisions are communicated to various stakeholders can needlessly hurt the company's reputation, or worse, lead to actions that would limit the company's ability to implement its business strategy. A person in this position would be expected to help the company develop a communications plan that would put the decision in the best light with different stakeholders, while being honest and allowing the company flexibility in making future business decisions.
1. The person in this position must find creative ways to leverage resources, budgets and internal networks to effectively manage issues and minimize risk to the business.
2. 2. Person in this position will be responsible for judging the potential risk to the business and apply the correct level of rigor and energy to that issue. Some issues are intense, others build over time - it is critical for overall time management that this person can apply themselves appropriately.
3. 3. Person in this position will be considered one of a few internal experts on issues management. They will be sought for counsel by many who have never dealt with the pressure and stress associated with issues/crisis management. To be successful, this person must be able to provide guidance, ask sound questions, bring outside perspectives, and help others feel calm and confident.
Education: Bachelor's degree or equivalent in journalism or related communications major. Foreign language training/capabilities helpful.
Experience: Issues Management Knowledge: Broad knowledge of and experience with tactics and best practices of effective public affairs, social media and media relations. Excellent written and verbal communication skills needed.
Credibility: Credible within the business and communications communities, able to provide counsel to those more senior.
Leadership: Able to build cross-functional teams to deliver complex, time-critical analysis and information that will satisfy stakeholders with a wide range of priorities. Can deal with ambiguity and effectively work across a matrix organization.
Open to Influence: Actively seek knowledge from and relate easily to different people in various professions. Questioning and feedback skills needed.
Organizational Skills: Ability to organize information from many different issues in a way that would allow for access to the information on a moment's notice. Ability to quickly adapt to changing environments and situations. Ability to work effectively under pressure and deadlines.
Communications/Representation: Ability to work across a large organization with multiple tasks, deadlines, and reporting structures. Able to deliver communications plans that satisfy internal stakeholders with a wide range of priorities. Ability to work with individuals of other cultures.
Business Knowledge: Must understand the complexities of genetic improvement/seed production and marketing. Must keep the "big picture" of Pioneer in mind to serve the purpose of meeting business goals and internal targets in Ag and Nutrition.
Experience: 8 years communications experience including in public affairs or public relations. International experience in communications and business needed.
Job: Communication Services
Primary Location: North America-USA-Iowa-Johnston
Organization: Pioneer
Education Level: Bachelor''s Degree ( 16 years)
Job Posting: Apr 2, 2014, 4:32:43 PM
Schedule: Full-time
Employee Status: Regular
Job Type: Experienced
Req ID: COM00001080

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