Temporary Part-Time Bank Interactive Teller Machine (ITM) Associate
Availa BankDescription:
EEO/AA employerAvaila Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams.
Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success.
Click the Apply link to find out more.
This is not a remote position.
The hours for this position are Monday- Friday 4:
00-7:
00pm and included in the Saturday rotation 8:
00am-Noon.
INTERACTIVE TELLER MACHINE (ITM) ASSOCIATE POSITION SUMMARYThe Interactive Teller Machine (ITM) Associate is responsible for providing exemplary service to our customers via interactive teller machines which allow for the completion of financial transactions in an efficient and convenient manner.
BENEFITSAvaila Bank offers a rich selection of benefits you can personalize to support you and your family's needs.
Benefits may include:
Medical, Dental & Vision Plans Option for Health Savings Account (HSA) Life Insurance (Company paid for employee) 401K and Employee Stock Ownership Plan (ESOP) Company Paid Short & Long Term Disability Insurance Flexible Spending Account (FSA) & Dependent Care Eligibility for Tuition Assistance and Discounts Employee Assistance Program (EAP) Requirements:
INTERACTIVE TELLER MACHINE (ITM) ASSOCIATE PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES Provide exceptional customer service through quality conversations and assist customers with routine banking transactions through the virtual Interactive Teller Machine (ITM).
Research and resolve customer questions, inquiries, requests, and problems in an empathetic manner.
Provide accurate information to customers based on product and service knowledge and understanding of the banking industry.
Effectively analyze every situation and determine an appropriate solution and response.
Escalate customer concerns to the appropriate department(s).
Advocate the benefits of products and services to promote customer enthusiasm and engagement.
INTERACTIVE TELLER MACHINE (ITM) ASSOCIATE ROLE
Qualifications:
EducationHigh school diploma or equivalent requiredExperienceCustomer service or banking experience encouragedOther Skills and Abilities Exceptional oral, written, and interpersonal communication skills Ability to apply common sense to carry out instructions, understand procedures, and speak clearly to customers and employees Understands computer and other equipment capabilities and limitations Exceptional organizational and time management skills; ability to function well in a fast-paced environment Must be able to multi-task in a busy environment Maintain a complete understanding of regulatory and compliance policies and procedures Must be able to work flexible hours and shifts Must have a valid driver's license and reliable transportation PM21PIf7e9dd8f529b-31181-33883342 Recommended Skills Banking Services Customer Service Finance Interpersonal Communications Multitasking Passionate Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
EEO/AA employerAvaila Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams.
Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success.
Click the Apply link to find out more.
This is not a remote position.
The hours for this position are Monday- Friday 4:
00-7:
00pm and included in the Saturday rotation 8:
00am-Noon.
INTERACTIVE TELLER MACHINE (ITM) ASSOCIATE POSITION SUMMARYThe Interactive Teller Machine (ITM) Associate is responsible for providing exemplary service to our customers via interactive teller machines which allow for the completion of financial transactions in an efficient and convenient manner.
BENEFITSAvaila Bank offers a rich selection of benefits you can personalize to support you and your family's needs.
Benefits may include:
Medical, Dental & Vision Plans Option for Health Savings Account (HSA) Life Insurance (Company paid for employee) 401K and Employee Stock Ownership Plan (ESOP) Company Paid Short & Long Term Disability Insurance Flexible Spending Account (FSA) & Dependent Care Eligibility for Tuition Assistance and Discounts Employee Assistance Program (EAP) Requirements:
INTERACTIVE TELLER MACHINE (ITM) ASSOCIATE PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES Provide exceptional customer service through quality conversations and assist customers with routine banking transactions through the virtual Interactive Teller Machine (ITM).
Research and resolve customer questions, inquiries, requests, and problems in an empathetic manner.
Provide accurate information to customers based on product and service knowledge and understanding of the banking industry.
Effectively analyze every situation and determine an appropriate solution and response.
Escalate customer concerns to the appropriate department(s).
Advocate the benefits of products and services to promote customer enthusiasm and engagement.
INTERACTIVE TELLER MACHINE (ITM) ASSOCIATE ROLE
Qualifications:
EducationHigh school diploma or equivalent requiredExperienceCustomer service or banking experience encouragedOther Skills and Abilities Exceptional oral, written, and interpersonal communication skills Ability to apply common sense to carry out instructions, understand procedures, and speak clearly to customers and employees Understands computer and other equipment capabilities and limitations Exceptional organizational and time management skills; ability to function well in a fast-paced environment Must be able to multi-task in a busy environment Maintain a complete understanding of regulatory and compliance policies and procedures Must be able to work flexible hours and shifts Must have a valid driver's license and reliable transportation PM21PIf7e9dd8f529b-31181-33883342 Recommended Skills Banking Services Customer Service Finance Interpersonal Communications Multitasking Passionate Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
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